I applied online. The process took 2 weeks. I interviewed at Starbucks (Atlanta, GA) in Aug 2013
Interview
Short. Questions completely depend on the hiring manager. Generally takes place within the store. One free beverage offered to interviewee upon arrival. Choose your drink carefully as you will be judged on your selection in most store environments. DO NOT GO FOR A FRAPPUCCINO!
Interview questions [1]
Question 1
Describe a time you encountered a difficult customer. How did you handle the situation?
applied and interviewed with a manager. nothing fancy. nice if you have customer service experiences and latte art. it was not difficult and he was very friendly. too bad i declined
A variety of asks; mostly scenarios and conflict resolution. If you have previous in management at previous jobs you'll be fine! They want quite a few examples of responses to stress.
Starbucks response
2mo
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks.
Asked about passions, hobbies and why you want to work there as well as previous experience. Not difficultly and was laid back. Not much preparation needed. Be prepared to talk about hobbies and what beverages and food items you enjoy.
Interview questions [1]
Question 1
How would you handle a customer being upset with their order?
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!