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      Customer Service Manager Interview

      4 Apr 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      The process took 2 weeks. I interviewed at Target

      Interview

      Initially everybody was quiet, but as all the interviewees got to know each other people started answering a lot of the questions, the group activities were engaging but got a bit tedious near the end. The interview lasted around 2 hours.

      Interview questions [4]

      Question 1

      What do you think the role entails?
      Answer question

      Question 2

      Describe yourself to everyone here
      Answer question

      Question 3

      Describe a good customer service experience you have had
      Answer question

      Question 4

      Describe a bad customer service experience you have had
      Answer question
      2

      Other Customer Service Manager interview reviews for Target

      Customer Service Manager Interview

      21 July 2020
      Anonymous employee
      Sacramento, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Target (Sacramento, CA) in June 2020

      Interview

      30 minute sit down interview. HR manager asks questions about certain scenarios and how you would react to them. Asks about previous work experience as well. They offered job right on spot.

      Interview questions [1]

      Question 1

      Why did you choose target to apply to?
      Answer question

      Customer Service Manager Interview

      8 Mar 2018
      Anonymous employee
      Chicago, IL
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Target (Chicago, IL) in Jan 2017

      Interview

      Meet with many team members and explained my qualifications and how I can work well with team to assist in enhancing their people skills. I meet with upper management to briefly discuss previous roles and how I can work well with team. Called in 3 days with offer