it has 3 rounds…first 2 are telephonic rounds and for the third one you have to visit the office. They focus on your communication skills and also take mock calls to check how well you can handle the customer queries by providing a solution or an alternative
Interview questions [1]
Question 1
about rotational night shifts and the ability to handle a customer behaviour
The interview was conducted by a senior person who was very kind and polite. He asked me technical questions as well as behavioral aspects. He was trying to understand the overall personality.
I applied online. I interviewed at Tech Mahindra (Noida)
Interview
Technical Interview - moderate question related to Tech stack required by project or mentioned in Resume. Once it is clear, Next round will be Manager Interview. This might be less Technical but can expect few Technical or scenario based questions followed by HR Interview at last