1. Initial Screening Conducted via phone or email. Basic questions about your background, experience, and interest in the role. May include a few technical questions to gauge your expertise. 2. Aptitude & Technical Test Multiple-choice questions covering mathematics, English, and general knowledge. Technical questions related to networking, operating systems, and troubleshooting. Some tests may include scenario-based problem-solving. 3. Group Discussion (GD) Candidates are given a topic such as “Women Empowerment” or “Global Crisis”. Evaluates communication skills, confidence, and ability to articulate thoughts. 4. Technical Interview Questions on networking protocols, OSI layers, TCP/IP, SMTP, and troubleshooting techniques. May include practical problem-solving scenarios. Expect questions on customer service principles and handling difficult situations. 5. HR Interview Questions about salary expectations, career goals, strengths & weaknesses. Discussion on company culture, work ethics, and adaptability. Final assessment of soft skills and personality fit.