First, I had two phone interviews. The first one were a few questions about whether I was bilingual and quick yes and no questions. The second one was with an actual person that asked me about my previous customer service experience. At the end of that, I automatically got to schedule a in-store interview. The in-store interview was very chill. Was asked a few questions from this standard questioner book by one of the managers. The questions were not difficult -- just mostly asked about customer experiences and previous job I've held. At the end, he explained the job I was interviewed for and the pay and then gave me a drug test to get taken. Once the drug test came through, I got a call to come to a new-hire orientation at the store.