The process took 6 weeks. I interviewed at Vanguard in Apr 2011
Interview
The first step was a phone interview with the recruiter. The following week a phone interview was conducted with a manager in the department of interest. An in-person interview was then scheduled two weeks later. The in-person interview was pretty long, lasting 4 hours, and consisted of two rounds of group interviews with local managers followed by an opportunity to talk with someone in the position of interest to learn more about their experience thus far. All in all, it was a very good experience. Communication was great and the process flowed pretty smoothly. The interviewers were all very nice and made me feel comfortable. My advice would be to know as much as you can about Vanguard, the industry and the position beforehand.
The interview process was pretty standard, starting with a phone interview and then moving to a virtual team meeting with the recruiter. Very friendly and open to answering your questions.
Interview questions [1]
Question 1
What do you know about Vanguard?
Tell me about a time... handling a customer, difficulties, multitasking
Seamless process with very kind people. They made it easy to talk about my experience prior and answered all of my questions honestly. They went by fairly quickly but it felt more like a conversation than an interview.
Interview questions [1]
Question 1
How, in the past, have you handled building rapport with a client or customer?
I applied online. I interviewed at Vanguard (Malvern, PA)
Interview
Got a phone interview that lasted 20 minutes asking about your background and why you are interested in the company. Then they schedule for another with the hiring manager virtually.