I applied through an employee referral. The process took 4 weeks. I interviewed at Wells Fargo (Gainesville, FL) in July 2015
Interview
After an internship with Wells Fargo, my boss at the time recommended that I apply for the part-time teller position. I applied online and was notified within a couple weeks about an interview. The first interview was a panel group interview at a local branch. I interviewed with about 8 other job-seekers (mostly college students). There was 1 person leading the interview and 5 other Wells Fargo representatives, one from each branch in Gainesville that was currently hiring tellers. After a brief presentation about the company, the interviewer asked basic interview questions, and then each person voluntarily answered while the 5 representatives took notes. After that, I received a phone interview with the manager of the branch that was interested in hiring me. She asked a few questions tailored more to the job, such as any banking and/or customer service experience I had. I was offered the job, but unfortunately had to turn it down for another opportunity. Overall, it was a very good interview experience.
Interview questions [1]
Question 1
What has been your biggest accomplishment and why?
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it