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      Wells Fargo

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      Customer Service and Sales Representative Interview

      2 Sept 2014
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service and Sales Representative interview reviews for Wells Fargo

      Customer Service and Sales Representative Interview

      7 June 2018
      Anonymous employee
      Miami, FL
      Accepted offer
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Wells Fargo in Mar 2013

      Interview

      Very easy. Like most companies you have a screening interview and if you pass the basics you usually get an interview with a manager. I only had one interview and found out within a couple of weeks that I had the position

      Interview questions [1]

      Question 1

      None really pretty basic sales questions
      Answer question
      2
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wells Fargo (Miami, FL) in Mar 2018

      Interview

      The interview process was quick and easy. The questions were behavioral and looked at how much experience you had with customer service. I applied online and interviewed at the Wells Fargo in March.

      Interview questions [1]

      Question 1

      Tell me about a time you had a difficult interaction with a customer and how did you go about solving it.
      Answer question

      Customer Service and Sales Representative Interview

      11 Jan 2017
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Wells Fargo (Charlotte, NC)

      Interview

      once you get the interview you've got the job. cookie cutter questions such as . name a time when you've delt with a difficult customer and what was the outcome (STAR format questions)

      Interview questions [1]

      Question 1

      What's the difference between sales and service
      1 Answer
      2

      Customer Service and Sales Representative Interview

      23 July 2016
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Wells Fargo in July 2016

      Interview

      The interview was very intense. However, the recruiter suggested bringing in some of my stats from my current job in sales proving that I was a superior sales person. The questions were so loaded I had to ask them twice could they repeat the question. I got a call back that everything went well and they're trying to get me a higher position now instead. The waiting is tough.

      Interview questions [1]

      Question 1

      Name a time you dealt with a particularly unhappy customer what did you do to maintain the sale (I believe) and how did you handle it.
      1 Answer