I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Gilbert, AZ) in Feb 2015
Interview
Applied online and a few days later got called by a recruiter to go to a big branch downtown Phoenix. The recruiter then told the group about wells fargo and basically selling the company as a whole. During that time we were told to choose selected locations that we were interested in working at. A few days later branches call you in for a group or solo interview. My group interview was with 3 other people and 2 managers. My solo interview was with 2 managers. They ask questions about what you would do or experiences you have had. Things a sales rep would do.
Interview questions [1]
Question 1
I did not ask any questions I just gave them straight answers to their questions because I already knew all the ins and outs of the position.
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it