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      Westpac Group

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      Related searches: Westpac Group reviews | Westpac Group jobs | Westpac Group salaries | Westpac Group benefits
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      Customer Service Representative Interview

      21 May 2026
      Anonymous interview candidate
      Melbourne
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Westpac Group (Melbourne) in Apr 2026

      Interview

      It was a fairly straight forward interview via Hireuve so you need to record yourself while answering the questions. Nothing technical , the position got dissolved hence couldn't move forward.

      Interview questions [1]

      Question 1

      When you went above and beyond for a customer ?
      Answer question

      Other Customer Service Representative interview reviews for Westpac Group

      Customer Service Representative Interview

      24 Jan 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Westpac Group

      Interview

      After submitting an application via the Careers website, I was asked to take an online Culture assessment to determine whether our values aligned. This was fairly easy and focused alot on PEOPLE rather than seeing us as working machines (much like ANZ). An hour later, I received a video interview link which had 4 parts.

      Interview questions [1]

      Question 1

      Introduce yourself Background + motivation behind applying What is outstanding customer service to you 3 attributes you’ll bring to the role
      Answer question
      1

      Customer Service Representative Interview

      21 Feb 2026
      Anonymous interview candidate
      Auckland, Auckland
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Westpac Group (Auckland, Auckland) in Jan 2026

      Interview

      It was very accomodating, I sent an application and after a while i received an assessment it was a monitored culture assessment. I then received an email to complete a video interview. Its not timed, your able to even prep based on the questions you see on the screen. Out of all the banks that i went through assessment Westpac is giving ''we want you to succeed'' It was a lovely experience.

      Interview questions [1]

      Question 1

      Self introduction and motivation for applying.
      Answer question

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