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    Westpac Group Reviews

    Updated 22 September 2017
    449 reviews

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    Full-timePart-time
    3.7
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
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    Brian Hartzer
    136 Ratings

    449 Employee Reviews

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    Pros
    Cons

    • Absolutely no cons at all as the work/life balance is great (in 11 reviews)

    • Office politics does come into play in senior management (in 18 reviews)

    More Pros and Cons

    1. "customer service"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative in Adelaide
      Former Employee - Customer Service Representative in Adelaide
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at Westpac Group full-time (More than 10 years)

      Pros

      great place to work awsome staff with great benefits- very sad to say goodbye but time to move on - loved working here

      Cons

      location as it was 30 kilometers away and long hours and lots of pressure to constantly meet kpis- but dont have many cons

      Advice to Management

      great benefits - always kept us in the loop - with updates and changes and great team leaders to take care of staff and teams

    2. "Associate Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Sydney
      Former Employee - Anonymous Employee in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Westpac Group full-time (More than 10 years)

      Pros

      People were generally very friendly, helpful and collaborative. Not as dog eat dog as Macquarie Bank. Constant cost cutting is making things a lot harder. Morale is beginning to wane.

      Cons

      Constant cost cutting is beginning to impinge on the Westpac value proposition for employees which is a big shame.

    3. "westpac"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Westpac Group full-time

      Pros

      Great team culture, good working environment.

      Cons

      Need better tech facilities, benefits could be better.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Large & Diverse Organisation"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Sydney
      Former Employee - Anonymous Employee in Sydney
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Westpac Group full-time (More than 10 years)

      Pros

      Work life balance, large organisation with diverse jobs available, overall large budget for projects

      Cons

      Internal inefficiencies, difficult transitioning from Waterfall to Agile

    5. "Risk Management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Operational Risk Manager in Sydney
      Current Employee - Operational Risk Manager in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Westpac Group full-time (More than a year)

      Pros

      Diversity
      Inclusive consultative culture
      Work Life balance

      Cons

      Changing job expectations
      May not have complete role clarity

    6. "Unix Admin"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Unix Administrative in Sydney
      Current Employee - Unix Administrative in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Westpac Group full-time (Less than a year)

      Pros

      great team environment and work life balance

      Cons

      There is none I can suggest

      Advice to Management

      n/a

    7. "Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Westpac Group full-time

      Pros

      Salary is OK
      Lots of opportunity to move up

      Cons

      Culture was bad at the time and morale was low
      Pressure to bring in business

      Advice to Management

      Stop restructuring the business with a top up approach.
      Build excellent teams from the bottom up

    8. "Historic Australian company that knows its roots and truly values its customers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - GM Performance, Reward & Employee Relations in Sydney
      Current Employee - GM Performance, Reward & Employee Relations in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Westpac Group full-time (Less than a year)

      Pros

      Opportunities and collegiate working environment make Westpac a great place to work and develop your career. Compared to other top ASX companies, Westpac truly values diversity in all aspects and is vocal about that.

      Cons

      Westpac has the complexity that goes with a large company which may not be suited to everyone. If 'red tape' could be reduced (respecting the fact that prudential management is really important) then speed of implementation could be enhanced.

    9. "Local Business Banker"

      StarStarStarStarStar
      Former Employee - Local Business Banker in Melbourne
      Former Employee - Local Business Banker in Melbourne

      I worked at Westpac Group full-time (More than a year)

      Pros

      Helping customers to be financially secure

      Cons

      No focus on employees customers only

      Advice to Management

      Focus on both

    10. "Flexible work with many benefit"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Support Analyst in Sydney
      Current Employee - Support Analyst in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Westpac Group full-time (More than 3 years)

      Pros

      Westpac offers a wide range of flexible work arrangements enabling a healthy work-life balance, they have a great paternity leave scheme and other benefits. They are devoted to equal distribution of genders in management.

      Cons

      Entry level pay grades are below average and higher level roles are average pay grades. Westpac jargon is extensive and can be confusing for up to a year.

      Advice to Management

      Stop hiring external parties are higher pay than promoting internal staff for the same roles at lower pay. Talent will go elsewhere.

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