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      Zillow

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      Client Engagement Specialist Interview

      14 Apr 2017
      Anonymous interview candidate
      Denver, CO

      Other Client Engagement Specialist interview reviews for Zillow

      Client Engagement Specialist Interview

      28 May 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Zillow (Denver, CO) in Apr 2017

      Interview

      The interview process was smooth, I applied online on a saturday and a recruiter reached out to me that following monday. We scheduled a phone interview for that thursday. The recruiter asked basic questions, this was just to get to know the type of person I am. She explained the benefits and went over the position more in depth. The following day I received an email from the recruiter to ask for my availability for an on site interview the next week (last week) When I arrived I had to sign in and was brought upstairs to a room where I would later be interviewed by 3 managers. The first manager was awesome, the second one who was a woman named Sophia, she seemed nice but I was thrown off by a comment she made about how she was confused why I even got an onsite interview since I couldn't start until after the initial start date they were hiring for. The last person who came in was nice and mainly answered any questions, I was told I would hear back no later than Monday, but here we are friday still nothing! I emailed the recruiter asking for an update on wednesday but hear nothing, I 'll take that as a no. this would have been a positive experience had they actually contacted me when they said they would.

      Interview questions [1]

      Question 1

      How do you deal with repetitive work days?
      Answer question
      1
      avatar
      Zillow response
      9y
      Thank you for sharing your feedback! We inquired further to see what happened here and it appears as though you were working with one of our agency partners and they do not have the same level of SLA's around providing candidate feedback. We have fixed that and do not expect that to happen again. Again, thank you for this and I am sorry that you did not get the best in class candidate experience we strive to give to all candidates.

      Application

      I applied through an employee referral. I interviewed at Zillow

      Interview

      A recruiter will contact you for a phone interview with the Hiring Manager. If they decide to bring you in, they will typically have you interview with 4 people on the interview loop. It will be either a panel or 4 consecutive interviewers. They will ask you situational and experience based questions.

      Interview questions [1]

      Question 1

      Tell me about a time where you took a risk. What was that risk and what was the outcome?
      Answer question
      1

      Client Engagement Specialist Interview

      7 May 2017
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I interviewed at Zillow

      Interview

      I applied online and was emailed a few days later to set up a phone interview. The phone interview went well and I was told to schedule a time that worked best for an onsite interview. The three interviews were positive and felt more like a conversation about Zillow and the position itself. The process took about two weeks overall.

      Interview questions [4]

      Question 1

      Name a time you helped someone accomplish something that they wouldn't have otherwise been able to accomplish.
      Answer question

      Question 2

      How will you handle repetitive work days?
      Answer question

      Question 3

      What makes for a good team?
      Answer question

      Question 4

      Name a time when you had to pivot.
      Answer question
      1