BluBiz Solutions is currently seeking a talented and ambitious Network Operations Support Engineer to Monitor and Manage MPLS based networks for our key clients. Working in our NOC, situated in Melbourne CBD, the Network Engineer will be responsible for taking full ownership of managing the incident to resolution within the service level agreements. The success of this role will be measured through a set of KPIs centred around achieving or exceeding customer satisfaction. At an operational level, you will proactively identify problems prior to or when they occur and log all such incidents in a timely manner and with the required level of detail.
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