As the Senior Customer Service Coordinator – Engineering Support at our Edinburgh branch, you’ll play a key role in supporting the Hub Manager while leading the coordination of complex traffic installation projects. This is a varied role combining operational oversight, customer engagement, and project coordination in a fast-paced environment.

This role offers a diverse mix of leadership, coordination and operational responsibility, including:

You’re a proactive leader who thrives in fast-paced environments and enjoys owning the day-to-day, with:

We’re looking for people with the right attitude and proven experience working in high-volume environments. If you’ve thrived in roles like hospitality, retail, logistics or even as a barista managing busy service periods, your skills are highly transferable and will set you up for success here.

We provide our team with a wide range of perks and benefits, including:

At Coates, we believe people, organisations, and communities thrive when everyone feels valued and included.

We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also invest in your growth through leadership and development programs.

Beyond this, Coates supports local and national charities through the Coates Foundation and invests in sustainable equipment solutions to help build a greener future.

Visit careers.coates.com to learn more

Diversity and inclusion are at the heart of our culture. We welcome candidates from all backgrounds, experiences, and perspectives to apply.