The Data Center Engineering Operations Trainee will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.

This position is for a 6 month fixed term hire with a possibility to become a full time role.

Responsibilities may include:

• Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
• Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
• Generate Change Management requests & Incident Management tickets for DCEO as directed.
• Learn and contribute to documentation relevant to business & facility operations.
• Assist with the installation of the racks and the provision of power/cooling within its constraints.
• Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Assist and learn about the design, implementation, commissioning and build out of new facilities.
• Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.
• May participate in Construction & Operational Meetings as required.
• Assist with Work Order compliance and review of contractual SLAs.
• Interface with Infra Ops teams for day to day operational requirements.
• Assist in the resolution of any infrastructure engineering or services issue.
• Delivery of exceptional customer service and satisfaction.
• Meet daily hours of operations, shift and on-call requirements for response during shift rotations.

Key job responsibilities
Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
Generate Change Management requests & Incident Management tickets for DCEO as directed.
Learn and contribute to documentation relevant to business & facility operations.
Assist with the installation of the racks and the provision of power/cooling within its constraints.
Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Assist and learn about the design, implementation, commissioning and build out of new facilities.
Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.
May participate in Construction & Operational Meetings as required.
Assist with Work Order compliance and review of contractual SLAs.
Interface with Infra Ops teams for day to day operational requirements.
Assist in the resolution of any infrastructure engineering or services issue.
Delivery of exceptional customer service and satisfaction.
Meet daily hours of operations, shift and on-call requirements for response during shift rotations.

About the team

• Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

• Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

• Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

• Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.