2evolve Reviews
Updated 8 Apr 2020
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"I found the team leaders - Rebecca & Anthony in particular, to be really supportive and helpful" (in 12 reviews)
"If you like working with backpackers this is the place to be" (in 7 reviews)
"More updates on future Charities caming on board" (in 23 reviews)
"At the daily team meetings your team leader sets a higher target" (in 13 reviews)
"Great place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at 2evolve full-time for more than 5 years
Pros
It's a great environment to work in, Team Leader's are always there to support you. If you are looking for a job long term there is always progression available. Management staff are great specially our GM.
Cons
More updates on future Charities caming on board.
2evolve2020-04-08- Helpful (1)
"Unrealistic targets and uncomfortable chairs"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI have been working at 2evolve full-time for less than a year
Pros
- Coworkers are always nice - HR is fine - They have a kitchen and provide tea and coffee
Cons
- Extremely unrealistic targets, they wanted me to get a 33% successful call ratio, after 8 hours training and working there for 5 days. - The 8 week training program is a sham to pay you less, you get trained for one day and then they chuck you on the phones with a script. - They have you lie about things to get people to donate more e.g the script I was reading off said "One in three children in Malawi are suffering from and a lot of the time these kids don't make it past the age of 5" but my team leader told me to say "One in three children in Malawi aren't actually making it past the age of 5 due to chronic malnutrition" greatly inflating the amount of children that die to make people feel bad. - They make you hit a minimum amount of $ per call average or they fire you, they want you to average $120 in upgrades per call and if you get 120 120 60 then they will be disappointed as if we have any say in how much people want to increase. - To get any sort of bonus or commission you have to hit 70 succesful calls a week, 14 per day, the most I ever seen someone get in a day while I was there is 18 and all the other days 9/10 people got 8-10 successful calls.
Continue reading2evolve2020-03-19 - Helpful (1)
"Toxic"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at 2evolve full-time for more than 3 years
Pros
Semi decent wage , if you got in with upper management you got looked after.
Cons
Excessive hours with 0 compensation or thanks( Finished at just before midnight one christmas eve ) Toxic as hell management, manipulative, Nasty, Bullying (goes right to the top )
Continue reading2evolve2020-01-23 - Helpful (2)
"Good progression opportunities"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at 2evolve full-time for more than a year
Pros
In the last 1-2 years I've been working here, I have seen many people start off as newbies and get promoted into team leader and shift leader positions. Some are also promoted into the corporate side. There are bonuses paid each week which is very rewarding if you hit the targets. The office environment is high energy and very fun to be in, not only during team huddles but throughout the day. There are coaches to help you if you are falling behind.
Cons
It is a sales based role so there are obviously targets to hit. There's an minority of new starters who have an entitled attitude as though success in sales is guaranteed after training. Just like other sales role, you do need a positive attitude and be resilient, as there are going to be times where results will be slower than usual. You also need to take initiative and think about why some calls were successful while others weren't. Unfortunately some new callers lose sight of that and give up too early.
2evolve2019-11-28 - Helpful (1)
"Easy progression, laid back environment, fabulous people!"
- Work/Life Balance★★★★★
- Career Opportunities★★★★★
RecommendsPositive OutlookI have been working at 2evolve full-time
Pros
I started at 2evolve a year ago, within 8 weeks I progressed to Shift leader, 3 months later I was team leader and now senior management. The organisation are quick to promote within and recognize potential. I'd never had any experience within the fundraising sector but it feels great when your hard work benefits non profit organisations!
Cons
If you don't do well with KPIs the job isn't for you. But for those driven by targets you'll love it.
2evolve2019-11-19 - Helpful (2)
"Bit of a job not"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at 2evolve full-time for less than a year
Pros
If you like working with backpackers this is the place to be.
Cons
Unfortunately, this business has an exceptionally high turnover of staff and you will be constantly intimidated by new trainees poking around. You will be regaled with wonderful stories of an eight-week training program and then shat at verbally on your first day as you are barraged with expectations of high sales figures earned only by the businesses top sales dogs. Be expected to pay for your own headset and security pass by way of a deposit, so gracefully returned to you when you're forcefully ejected a few weeks later. Average salespeople need not apply: one day without a sale and you'll be promptly asked to 'stop things there' and consecutively exit the building. No phones nor notebooks on the floor and a questionable 'do not call' register at best.
Continue reading2evolve2019-12-02 - Helpful (1)
"Excellent company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at 2evolve full-time for less than a year
Pros
Positive Atmosphere Supportive management Lots of fun - Work hard and play
Cons
There are no real cons that I can think of
Continue reading2evolve2019-10-18 - Helpful (1)
"Great workplace"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at 2evolve for more than a year
Pros
Ample opportunities to progress, Great team cuture, Awesome people & friendships to be made
Cons
Same as any call centre, targets to meet
2evolve2019-10-18 - Helpful (1)
"2evolve telefundraiser. Working on behalf of some of the best charities in australia,New Zealand and internationally"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at 2evolve full-time for less than a year
Pros
Working here has excelled my skills in sales and customer service. I have really grown as a sale and customer service agent as this job constantly pushes me to do better which i thotoughly thrive from. Its extremly social anf friendly atmostphere makes you feel very happy and comfortable especially when doing a job that is new to you. I feel a lot more confident in talking to people on the phone and in day to day life, that is something that i have gained from 2evolve.
Cons
Some of the challenges of working here are that it can be very target driven- so naturally if you have a bad day you can feel down but that is why you always need to stay confident and realise that a bad day doesnt mean a bad week.
Continue reading2evolve2019-10-18 - Helpful (1)
"Enjoyable job, good pay, great people"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI have been working at 2evolve for less than a year
Pros
If you're on a working holiday like myself and looking to make some money then this job is ideal. Its a relaxed and enjoyable role. Ive actually stayed longer than i planned - 4 months so far and have enjoyed it, plus I've progressed to become shift leader which looks good on a cv.
Cons
There's a high turnover of staff so it can be sad to see friends leave.
Continue reading2evolve2019-10-18