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      Appster

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      Appster Reviews

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      3.7

      66% would recommend to a friend

      (228 total reviews)

      Mark McDonald & Josiah Humphrey

      76% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Diversity and inclusion

      3.6

      Culture and values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      Appster has an employee rating of 3.7 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appster employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      228 reviews
      1.0
      6 Dec 2015

      It's a cult.

      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Cut your teeth on many projects. Super fast paced and lots to do all the time. Lots and lots to do. ALL the time.

      Cons

      Zero product design knowledge amongst the entire company. Completely run by salespeople and programmers that wouldn't know a decent app if you......... Well, you get the idea.

      avatar
      Appster Response
      10y
      We value genuine feedback. However I believe this is unfair and untrue feedback. I understand you chose to go and work for a smaller competitor which may have motivated you to write this review to help win business. However in the interest of fact: - Our designers are lead by a Creative Director with 22 years experience in Melbourne, he has lead major organisations and agencies and build world-class work. - We've won multiple design awards (including a W3 award this year) for work at Appster. - We've built multiple multi-million dollar startups - We've been rated top 10 app developers in the world according to 3rd party agency review sites (including clutch, goodfirms etc) I'm sorry your time at Appster wasn't what you expected, however I think the above deserves to be corrected. - Mark McDonald, CEO Appster
      1.0
      31 Mar 2016

      In a word - disappointing

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      • The team I worked with were excellent • Casual work environment • Decent coffee machine

      Cons

      • Being a 'culture fit' was far more important that the ability to do your job well. • Remuneration well below industry average. 'Company culture' considered to be a worthwhile replacement. Management expects people to 'do whatever it takes' and yet give the least possible in return. The attitude that seemed to come across was that staff are seen as disposable or easily replaceable. • Vague promises of better rates, employment or career opportunities that were never fulfilled. • For a company that perceives itself as agile and innovative, it was highly resistant to any input. Suggestions on improvement and streamlining of process met with anything between indifference to outright hostility. • As a result, there is a high rate of staff turnover, particularly of skilled and experienced people. • Lack of interest in producing quality products. We were, in fact, told explicitly to avoid any kind of value adding, even if we had time and budget. • People lacking key knowledge and experience making poor decisions to the detriment of projects. • Morally questionable attitude towards clients and potential sales

      avatar
      Appster Response
      9y
      Hi, Firstly I’m glad you enjoyed our coffee machine, the team and our laid back culture. We have some really awesome people in Melbourne :-) However, I don’t think any company is perfect and we grow we’re always looking to improve. I’m sorry that you feel our compensation and career promises were met. As you were engaged as a contractor in our Melbourne office on a project by project basis it’s hard for us to commit to taking every contractor on as a full-time employee as our hiring is based on client demand. We have taken feedback about contractor rates onboard and have significantly increased them since you did your project at Appster as we received this feedback multiple times. We’re really proud of our relationships with clients and quality, and while every company can do better this is something we track and share weekly NPS feedback scores with our entire organisation. We spent time through automation and manual testing focusing on API, Security, UI, performance/load and a number of types of testing through our test cases. We have over 40 QAs in our organisation. I’m proud that this year we became a top 5 developer on independent review site Clutch.co and recently won a prestigious W3 award :-) Without being privy to the specifics about quality and client management, I’d be happy to have a chat to learn how we can do better. My email is mark.mcdonald@appster.com.au and I’m always free for a coffee or discussion. - Mark
      1.0
      4 Feb 2016

      Terrible pay and cult-like environment

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The work culture and people.

      Cons

      Bad pay, it's awkward to ask for a pay rise, sexist when it comes to hiring women, a lot of interns being exploited.

      avatar
      Appster Response
      9y
      Hi there, Firstly thanks for your positive feedback on our culture and the great people we have. I’m proud of them all in Melbourne! We do NOT have any unpaid interns, though there may be some perception that some of our casual employees (such as overflow receptionists and researchers) are interns. This is something we need to do a better job communicating internally. Compensation is always a tricky thing, but we’ll continue to benchmark our salaries against industry standards and take feedback. If you have any outstanding concerns please feel free to reach out to me any time mark.mcdonald@appster.com.au - always happy to have a chat about how we can improve. Mark
      Viewing 1 - 3 of 228 Reviews
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      ReviewsAppster reviews

      Glassdoor has 250 Appster reviews submitted anonymously by Appster employees. Read employee reviews and ratings on Glassdoor to decide if Appster is right for you.