Australia Post Reviews | Glassdoor.com.au

Australia Post Reviews

Updated 17 Oct 2019

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3.7
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
87%
Approve of CEO
Australia Post CEO Christine Holgate (no image)
Christine Holgate
59 Ratings
Pros
Cons
  • "Senior management in some areas have been at AusPost to long(in 9 reviews)

  • "Most of them have now left so its a lot of devs who don't really care, and middle management who don't understand contemporary development(in 8 reviews)

More Pros and Cons
  1. "A Innovative and Dynamic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Australia Post full-time for more than 3 years

    Pros

    - Working in the Digital Delivery Centre it was innovative and progressive - Very talented people - Push the boundaries - Empowered teams

    Cons

    - No career progression. - Hiring freezes happen often - Some oldschool thinking

    Australia Post2019-09-25
  2. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australia Post full-time for more than a year

    Pros

    Big company where you can learn alot and lots of career progression options

    Cons

    Sometimes can be confusing as there is alot to learn and things always changing

    Australia Post2019-10-14
  3. "Busy Call center environment"

    StarStarStarStarStar
    Former Employee - Customer Service Representative in Brisbane
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Australia Post full-time for more than 3 years

    Pros

    - Lots of calls hence time goes by quick

    Cons

    - Not much space to breathe when there is so much calls. Can improve by mixing out the day with not just calls, but emails and chats with customer, etc.

    Australia Post2019-10-07
  4. "Nice place to work, however little career opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Melbourne
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Australia Post full-time for more than a year

    Pros

    Nice colleagues Community feel Flexible working options (depending on team)

    Cons

    Little to no career progression Constant restructures Management not supportive Pool collaboration between teams/business units Too much politics

    Advice to Management

    Improve communication and collaboration

    Australia Post2019-10-18
  5. "Good place"

    StarStarStarStarStar
    Former Employee - Parcel Post Officer 

    I worked at Australia Post full-time

    Pros

    The staff you work with

    Cons

    The management is very overpowering

    Australia Post2019-10-16
  6. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Australia Post full-time for more than 8 years

    Pros

    Good benefits and opportunities

    Cons

    Slow decision making. Many stakeholders

    Advice to Management

    Communicate

    Australia Post2019-09-12
  7. "Pity they don’t live their values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Melbourne
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Australia Post full-time for more than a year

    Pros

    Remuneration, working conditions, good colleagues

    Cons

    Old, stale management and unethical, untrustworthy organisation.

    Advice to Management

    You talk about your values and spend a lot of time and money promoting them but ultimately don’t live them. One of the least trustworthy and least professional organisations I have dealt with

    Australia Post2019-10-11
  8. "Digital vision left with Ahmed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Product Management in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Australia Post full-time for more than 5 years

    Pros

    Some great talented developers and Senior Execs truly interested in making a difference

    Cons

    Most of them have now left so its a lot of devs who don't really care, and middle management who don't understand contemporary development

    Australia Post2019-09-12
  9. "repetitive work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Postal Delivery Officer in Strathfield

    I have been working at Australia Post full-time for less than a year

    Pros

    most of the time you will be outdoor

    Cons

    the weather sometime can be very draining

    Australia Post2019-09-06
  10. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Casual 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Australia Post part-time

    Pros

    welcoming and inclusive environment. friendly supervisors

    Cons

    no public transport to most sites.

    Australia Post2019-08-21
Found 389 reviews