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Thanks for submitting a review, and for your honest and candid feedback. I’m happy that you appreciate working with talented employees that are willing to go above and beyond to help their colleagues. We’re also pleased to hear that you have been able to develop a work/life balance that works for you. That’s important!
While the need to stay competitive in our industry and thrive as an organization has occasionally caused us to make difficult decisions to reduce investment in certain areas of the business, I can assure you that this isn’t something we take lightly. We’re subject to all the complexities of supporting a diverse, global organization, but morale is important and we’re continually looking for opportunities – whether they be new avenues of communication to improve transparency, improving perks and benefits, or implementing fun teambuilding events – to support our teams across the business.
In addition, training is certainly a vital component of enabling individual and team success within the company. While we expect a high degree of “self-starter” qualities from our employees, we are actively looking to improve our educational offerings for our employees – including a management training initiative we are about to roll out with help from a very highly regarded third-party organization – to help our teams sharpen their skills and develop their careers.
It seems that you and I took our CEO’s comments on employee satisfaction differently during the Town Hall you’re referring to. In introducing our new Corporate COO, our CEO mentioned that ensuring employee retention and satisfaction were a major part of the role. We don’t see this as passing the buck. Putting the right leadership and teams in place is incredibly important, and that’s what the CEO was driving at.
We appreciate your point of view, and we thank you again for your feedback.