AvePoint Reviews

2.9

34% would recommend to a friend

(684 total reviews)
avatar

Dr Tianyi (TJ) Jiang

72% approve of CEO

44% positive business outlook

AvePoint has an employee rating of 2.9 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have an average working experience there. The AvePoint employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

684 reviews
1.0
18 Aug 2016
Recommend
CEO approval
Business outlook

Pros

- Good O365 products with bright future - Privately owned - Great place for recent graduates to get hands dirty and find more money elsewhere - Are some talented individuals within business that can provide experience to junior employees, however the best minds often leave the business seeking better remuneration and growth pretty quickly

Cons

- Horrible remuneration packages - Horribly inexperienced management team at C-Level and though regions - Lack of training for employees - Morale is low and culture dying within APAC - Sales targets are very unachievable in most cases that has led to poor morale and high turnover - Not loyal to proven employees and often have global layoffs every couple of years - must be due for their next one! - Horrible Share Option plans for their employees - Frustrating business operations based in China causing really poor communication that leads to more work for regional staff - Nothing more than a sweatshop that shows no loyalty to its employees! - Not an work environment for experienced/mature employees - Poor internal systems such as CRM that will frustrate sales teams

avatar
AvePoint Response
9y
Thanks for writing a review, we appreciate your honest feedback. We’re glad that you think we have great products and strong talent. As a member of the HR team, I’m sorry you feel that our team is posting fake reviews. I can assure you that no one is doing this. While members of our team may have posted their own personal reviews, and no one is posting fraudulently. Glassdoor has policies that prevent anyone from doing this: http://help.glassdoor.com/article/Fraudulent-reviews/en_US. We invite our staff to submit reviews here on Glassdoor – but we are always looking for honest feedback. Having a strong management team is important to us, and so is building up our talent from within. We do occasionally promote team members to management roles based on merit and contribution to the business. We’re quite proud of how members of our leadership teams have grown their careers within the company. At the same time, we are continually looking at ways to expand and sharpen the skills of our existing managers as well as enable a smooth transition to individuals who are promoted to people manager roles. We are currently in the process of rolling out a new people manager training series for this purpose. In addition to that, we’re aiming to continually build on our general training programs that educate our employees on products and help develop their careers. We’re sorry to know that communications with other regional offices fell short of your expectations. This is a challenge for any global company and something we’re actively working on improving – whether it be through the implementation of global, companywide town hall broadcasts from leadership or embracing the latest Microsoft Cloud technologies for collaboration internally. Thanks again for your feedback and best wishes.
2.0
16 Aug 2016

Toxic environment

Recommend
CEO approval
Business outlook

Pros

AvePoint provides a good platform for someone to earn their stripes in IT Sales. Decent work life balance Product set is actually good There are some highly talented individuals who are willing to help colleagues grow/learn and elevate to their level. Can grow internally quickly but then plateaus equally as fast.

Cons

Base salary is notoriously low compared to market rates. (SMB reps at other Software Vendors are on a similar base to EPG reps) Comp plan doesn't inspire sales reps who work on longer term/strategic deals. Company has lost it's culture - it used to have a very supportive environment which has tapered off in the last year. The office morale is at an all time low with people fearing for job security. The company used to have a family feel, now we feel like pawns in a big chess game for greedy execs waiting to float and cash up No investment into staff - Formal/Professional training has been raised as an issue numerous times without being addressed. Internal training is deplorable and essentially repeating old messages. If you don't invest in external parties to train and enable staff you will continue to struggle to hit the targets set by Goldman Sachs. If the founders really want to float and get the valuation up to that magical mark in order to do so then INVEST in your workforce to enable them to achieve the results required to drive revenue and profits as opposed to sacking them. Lack of clear direction for each region. Conflicting strategies from local managers and global managers. Local managers are great people but lack formal management training which has impacted in their ability to lead the teams to be successful. It is somewhat the blind leading the blind. Ideas aren't taken on board by managers. CEO doesn't care about employee satisfaction or retention. Last Town Hall meeting he essentially said it wasn't his problem and passed the buck onto a new COO this to me was a big slap in the face for all employees Marketing team work hard but the results don't show, we are being out marketed by the competition. Minimal leads are being generated for sales team to follow up. Bad idea to get rid of the new CMO - he needed to be afforded more time to drive change.

avatar
AvePoint Response
9y
Thanks for submitting a review, and for your honest and candid feedback. I’m happy that you appreciate working with talented employees that are willing to go above and beyond to help their colleagues. We’re also pleased to hear that you have been able to develop a work/life balance that works for you. That’s important! While the need to stay competitive in our industry and thrive as an organization has occasionally caused us to make difficult decisions to reduce investment in certain areas of the business, I can assure you that this isn’t something we take lightly. We’re subject to all the complexities of supporting a diverse, global organization, but morale is important and we’re continually looking for opportunities – whether they be new avenues of communication to improve transparency, improving perks and benefits, or implementing fun teambuilding events – to support our teams across the business. In addition, training is certainly a vital component of enabling individual and team success within the company. While we expect a high degree of “self-starter” qualities from our employees, we are actively looking to improve our educational offerings for our employees – including a management training initiative we are about to roll out with help from a very highly regarded third-party organization – to help our teams sharpen their skills and develop their careers. It seems that you and I took our CEO’s comments on employee satisfaction differently during the Town Hall you’re referring to. In introducing our new Corporate COO, our CEO mentioned that ensuring employee retention and satisfaction were a major part of the role. We don’t see this as passing the buck. Putting the right leadership and teams in place is incredibly important, and that’s what the CEO was driving at. We appreciate your point of view, and we thank you again for your feedback.
2.0
9 Feb 2020
Recommend
CEO approval
Business outlook

Pros

The company keeps making money from software subscriptions and does well in sales but the way this is done is not ethical. Sales makes customers buys everything even if they do not need it just to make commission and a name for themselves.

Cons

Customers are not being treated fairly. Lots of promises about services but the company will rather let it lapse so the customer is unhappy. C-Level management keeps talking about how customer success is the biggest growing area so one would think they will actually focus on it. When renewals comes around, customers are harassed to keep their subscription in an arrogant manner.

avatar
AvePoint Response
6y
AvePoint strives to utilize a win-win model by increasing the value add we bring to customers while also looking for business opportunities to help maximize company revenue. In identifying opportunities for expanded sales, we focus on ensuring that our customers achieve full value from their investment with AvePoint products and services. Always feel welcomed to share any additional feedback with our People Team, people@avepoint.com.
Viewing 1 - 3 of 684 Reviews

Glassdoor has 719 AvePoint reviews submitted anonymously by AvePoint employees. Read employee reviews and ratings on Glassdoor to decide if AvePoint is right for you.