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Brooklyn Museum

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Brooklyn Museum Reviews

3.4

42% would recommend to a friend

(98 total reviews)

Anne Pasternak

19% approve of CEO

18% positive business outlook

Brooklyn Museum has an employee rating of 3.4 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brooklyn Museum employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

98 reviews
2.0
18 Sept 2015

Toxic Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The art. No doubt about it. It really gets me through the day when I am feeling down. There are also some amazing creative people in education and visitor services, but unfortunately they are not very happy either.

Cons

I have considered writing a review here for a while but I have hesitated because it did not seem very productive…after reading through the reviews though, I have to say I feel compelled to write because all of the 5-star reviews are clearly phony and probably written by HR. Speaking of HR, the times that I have had to go down to HR (literally “down to HR” – they are buried in a dungeon - which probably explains their negative demeanor) I have been treated like an inconvenience – once because I dared interrupt someone busy on her tablet doing Facebook. A deeply unhappy cabal of ladies down there. But like in most organizations, HR is insignificant and the real problem with The Brooklyn Museum is many of the managers and executive staff. The executive staff is disconnected, highly compensated, and willing to do anything to hold onto their jobs – including throwing underlings under the bus. I have some friends in other museums and I understand they are all filled with silos but The Brooklyn Museum has to be the worst. I have literally seen people in my department stonewalled by other departments – we’re all on the same team, people! But that’s what happens when fear is the motivator for unqualified people to hold onto their jobs. I know I have stayed too long and I am going to join the exodus of many, many people who have left this year!

avatar
Brooklyn Museum Response
10y
Thank you for your feedback. Please know that Human Resources does not write any of these reviews, only monitors them as feedback. I am always open to a dialogue with all staff regarding current issues within our institution, especially now that our new Director has started and wants to make employee issues a top priority. My door is always open in HR for these conversations and confidentiality will be maintained. I thank you for bringing this to my attention and would appreciate the opportunity to work towards making your experience with us a positive one. If you would like to have a private dialogue regarding these matters, I encourage you to contact me in HR. Thank you.
1.0
4 May 2015
Recommend
CEO approval
Business outlook

Pros

Schedule, flexibility, superb collection, passionate staff, public education programs.

Cons

Unbelievably low pay. A recent survey of the conservation field ranks my current salary (for comparable institutions) in the bottom 10% of the field. Benefits although good, rank in the 50%, meaning they are average. HR claims to offer "competitive salary and benefits", but this is completely untrue. Most of my colleagues in the same position at other similar museums in NYC make exactly twice my salary with the same or better benefits. No upward mobility. The museum does not promote staff. There is no room for growth and strong, talented staff are forced to leave at the first opening outside of the museum. The institution does not support its staff professionally. The museum is also highly understaffed for the amount of work and exhibition schedule that management plans. Although most of the staff is passionate, there are a handful of employees with full job security who do no work at all. Everyone else picks up the slack. The amazing collection at the museum is wildly undervalued. Few exhibitions draw from the permanent collection. The collection is loaned heavily because other institutions recognize its value, however, management is primarily focused on drawing outside exhibitions and collecting contemporary art, while neglecting research and care of the permanent collection. Complete lack of transparency from senior management.

1.0
20 Mar 2022

It's a mess

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing collection and a lot of dedicated staff.

Cons

It's a mess internally. Not enough proper planning. Even when planning is carried out, it usually gets thrown out the window and everything changes in a rush at the end. Management is desperate to make money, but all of their plans are unsustainable and not solving any long term issues. Most departments are hardworking but under appreciated. Moral is low and has been for years. Staff is not treated well by management or HR. Everyone is treated as replaceable. Generally all staff feel deeply undervalued and that no one in charge listens to internal concerns. Everyone is expected to just deal with it. Pay is WAY below industry standard. I'd say at least %25 lower than any comparable institution. I worked there for 8 years with one pay raise. Every year my supervisor said they wanted to give me a raise, but were unable to. Promotions are not available either despite good performance reviews. There is zero chance for advancement. This is why the staff is pursuing unionization.

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Glassdoor has 136 Brooklyn Museum reviews submitted anonymously by Brooklyn Museum employees. Read employee reviews and ratings on Glassdoor to decide if Brooklyn Museum is right for you.