Question 1

Is Concentrix a good company to work for as a Call Centre Agent?

Accepted Answer

Call Centre Agent professionals working at Concentrix have rated their employer with 3.5 out of 5 stars in 41 Glassdoor reviews. This is a lower than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Call Centre Agent jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Call Centre Agent interview questions at Concentrix.

Question 2

Does Concentrix pay Call Centre Agent employees well?

Accepted Answer

Call Centre Agent professionals rate their compensation and benefits at Concentrix with 3.4 out of 5 stars based on 41 anonymously submitted employee reviews. This is 5.7% worse than the company average rating for salary and benefits. Find out more about Call Centre Agent salaries and benefits at Concentrix.

Question 3

How happy are Call Centre Agent professionals working at Concentrix?

Accepted Answer

84% of Call Centre Agent employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Call Centre Agent professionals have also rated Concentrix with a 3.1 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5473), Team Leader (1849), Agente De Atendimento (1628), Customer Service Advisor (1438), Customer Service Representative (CSR) (1282), Advisor (954), Customer Service Agent (748), Customer Service (639), Technical Support Engineer (635), Technical Support (621), Operations Manager (592), Content Moderator (550), Assistant Manager (538), Customer Advisor (432), Sales Advisor (407)

Question 5

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1274 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1118 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 892 reviews)); "Good and very good environment" ((in 836 reviews))

Question 6

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 3005 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2056 reviews)); "Very demanding and low very low pay" ((in 1205 reviews)); "Bad Managers to work with" ((in 516 reviews)); "Extended working hours" ((in 332 reviews))

Concentrix

Concentrix Call Centre Agent reviews

Ratings by category

Reviews by job title

Good learning experience

Excellent Customer Care Representative

Work culture

Jobs at Concentrix

Concentrix reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Concentrix reviews FAQs

Jobs at Concentrix