David Jones Reviews
Updated Jan 19, 2022
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Recommend to a Friend
Approve of CEO
Iain Nairn
171 Ratings
Pros
"Great company to work for and the staff discount is great" (in 196 reviews)
"amazing team and great environment to work at" (in 53 reviews)
Cons
"No work life balance at David jones" (in 37 reviews)
"Always pressure to sell the David Jones Amex cards" (in 36 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★
Pros
Good place to work. Supportive teams and management
Cons
Late night work on Thursday and Friday
- Current Employee, more than 8 years★★★★★
Pros
Culture was great Products were lovely to look at everyday Discount is beneficial Great team
Cons
Discount made me buy too much :-) Too much red tape for sign off People can sometimes be overlooked
- Current Employee★★★★★
Pros
Lovely colleagues and working environment.
Cons
Not able to gain permanent full time position unless your a manager. (These positions very rarely become available). Work hard for minimum wage.
- Current Employee★★★★★
Pros
Good Discount and make list of good friends
Cons
Management can be a bit hard at times
- Former Employee★★★★★
Pros
Increased your ability to go higher
Cons
No cons for the role
- Former Employee, less than 1 year★★★★★
Pros
Great staff discount for people who love high end brands
Cons
Didn't have great work/life balance
- Current Employee, more than 3 years★★★★★
Pros
Staff discount is 20% off fashion, beauty, shoes, accessories. 10% off electrical. You are normally surrounded by a good team of people that support you during stressful or understaffed days
Cons
Often understaffed. Not much room for career progression unless you want to move into a Full-time management position which is stressful and only pays you any extra $2 an hour. The business expects you to give your own unpaid time to the company, if you are an ASM, you are expected to be there from 8:30 in the morning and you arent paid to be there foe that first hour, and you dont get it back as TIL either. There is pressure from upper management to sell and open the American Express Card. Sometimes management looses its touch with its people that are bringing in the dollars for the business on the sales floor.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Accommodating, great work culture, the team is very close.
Cons
Management is a little bit disorganized.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
-Friendly team and management -Variety of work (clerical, calls, live chat and email work) -Good pay -Staff discount across David Jones and the Country Road Group.
Cons
-High call volume -Sometimes outdated systems and processes -Handling a customer complaint isn't always straightforward, as the processes may see it escalated to a different team for processing.
- Former Employee, more than 1 year★★★★★
Pros
Staff discount was pretty good.
Cons
Despite being oredominatly female work force the majority of senior roles were filled by men
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