Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 61 reviews)); "The staff is great and communicate well." ((in 45 reviews)); "Met some great people and enjoyed the work." ((in 42 reviews)); "Great coworkers and discounts on rooms." ((in 33 reviews)); "Fun work environment" ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 94 reviews)); "Low pay and dealing with angry guests." ((in 87 reviews)); "Long hours and very fast paced environment" ((in 34 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 22 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites redundancy and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites Reviews

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,198 reviews)

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews

3.0

5 Aug 2019

Good experience

Customer service associate

Recommend

CEO approval

Business outlook

Pros

Good staff good environment good experience

Cons

You have to work as a shifts

5.0

21 Mar 2017

You just never know...

Front desk agent

Recommend

CEO approval

Business outlook

Pros

Mostly good people that work here.

Cons

But have a hard time keeping them due to low pay, management that can't seem to make up there minds about rules and policies, changing things on a daily basis, berating the staff (front desk ) constantly in front of others.

4.0

7 July 2017

Human Resources Coordinator

Human resources coordinator

Recommend

CEO approval

Business outlook

Pros

i get to interact with each department, i am hands on on all HR paperwork including payroll.

Cons

the salary is to low

Viewing 1 - 3 of 1,198 Reviews

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Jobs at Embassy Suites

Morning Dishwasher 7am-1pm

Van Driver / Housekeeping person