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      AT&T

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      AT&T reviews

      Decent job, not for everyone - B2B Sales Development Program AT&T Employee Review

      3.0
      13 Jan 2021
      B2b sales development program
      Recommend
      CEO approval
      Business outlook

      Pros

      Great comp + benefits, great people to work with

      Cons

      Overhyped by recruiters as world-class sales training. In reality, the training is very product-focused. Large portfolios of products to sell and you're expected to sell across multiple, which makes it hard to be an expert in anything. Quotas were unevenly set from MTM, ex. someone in month 2 of the program would have a higher quota in their second month than someone in month 3 had in their second month. At the end of the program, you're expected to hit at least 75% YTD attainment to get placed in the field and if you have a bad first or second month, it's next to impossible to achieve that. Post-sale customer support is terrible.

      avatar
      AT&T Response
      5y
      Thank you for sharing your feedback on our B2B Sales Development Program. Our recruiters aim to paint the clearest picture possible of what to expect when new candidates join the program. We understand your points on training and setting expectations - and will continue to work on refining them so that upcoming sellers can start off on the best foot possible in their careers.

      Explore other reviews about AT&T

      5.0
      18 Apr 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits. Lots of Opportunity for growth

      Cons

      None at this Current time

      5.0
      23 Sept 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

      319
      avatar
      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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