RTO is killing AT&T - Principle Software Engineer AT&T Employee Review

1.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

you do still get paid

Cons

Oh my, where can I start. RTO has become the literal iceberg to the Titanic. It first started by closing the Redmond Town Center offices and moving everyone to Bothell. Hey AT&T Leadership, every other tech company (TMo,Meta,Google,Apple,SpaceX,MSFT,Amazon) is in Bellevue/Kirkland/Redmond, where do you think your talent is going? Just in time for the new light rail to open with a station in RTC. Folks forced to move to hub location, even though their work is entirely siloed and they don’t collaborate with anyone. Fired if you don’t move. Morale is insanely low, the only collaboration that goes on is people complaining about crazy new mandates for being in office. Teams calls with people from the same team, sitting just desks apart, you can hear the person speaking through the other persons mic, frequently folks taking calls from common areas/lunch rooms because they can’t find a desk…..they could literally be anywhere in the world with internet and be more productive. Not enough desks, not enough parking spots, not enough toilets, not enough coffee cups. Rumors off the charts, literal report cards on the number of hours you are in the office, geo fence on your work issued cell phone. Total inability to have any work life balance. Have a doctors appointment in Bellevue because you live there and worked there for years, better take 4 hours of PTO to make up for the time out of office. Apparently FLSA does not apply as except employees are being treated like hourly. The only thing of importance is that your laptop and cell phone are in the office, never mind the multi million dollar project you are responsible for. The only logical reason for this is a soft layoff and that’s just a terrible way to treat your entire workforce to save paying severance.

Explore other reviews about AT&T

5.0
1 July 2026
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Pros

Company vehicle, flexibility, leads provided

Cons

Work life balance was disproportionate to salary

5.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

Cons

The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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AT&T Response
11y
We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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