Great Company - Web Support Specialist Amadeus Employee Review

3.0
3 June 2023
Recommend
CEO approval
Business outlook

Pros

- The company is great - you get to work with diverse teams across the globe - high paying salary - SL and VL are combined so it's up to you how you want to use them - HMO

Cons

- Your luck in Amadeus depends on the project and manager that you are in. Most projects have a REAL hybrid setup with 1-2 days onsite work. But in my department (operations), the manager is strict with 3 days onsite and does not have any valid reasoning for having it that way when people can efficiently work at home without any issue. It's the typical Filipino by-the-book-manager who does not care about his employees.

Explore other reviews about Amadeus

2.0
27 Oct 2025
Recommend
CEO approval
Business outlook

Pros

- Learning opportunities, every day brought something new to tackle or explore - Decent benefits package that covered the essentials - Competitive salary relative to industry standards

Cons

- Management is aggressively enforcing a hybrid model, even for remote employees, and is rescinding previously agreed upon contracts. There's a glaring lack of strategic vision from leadership. - If you're based in Europe or North America, job security is virtually nonexistent unless you're in upper management. Roles are being shifted to India, Colombia, and the Philippines, with cost-cutting prioritized over talent, experience, or loyalty. - The forced migration to Azure, compounded by poor planning, is draining resources. And employees are paying the price — not just through increased workload, but by being let go in recent layoffs (October '25). With many of the positions eliminated quietly transferred to offshore. - Layoffs are being justified as “market alignment” and financial necessity. Yet at the same time, the company continues to absorb small to medium-sized companies, raising serious questions about transparency, priorities, and long-term stability.

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