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      About - Customer Service Representative Amazon Employee Review

      1.0
      17 Sept 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work only during your works hours. No one disturbs you after your shift times

      Cons

      -High pressure from the management. -Very less IJP -They have very unrealistic scores that have to be maintained -They think we are robots who have to keep pushing and taking back to back calls for 9 hours. -Sometimes getting leaves approved from the management is very hard -Rotational shift spoils your health at times. Week offs are on odd days.

      Explore other reviews about Amazon

      5.0
      21 May 2026
      Process assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Schedules are beneficial to fit most needs

      Cons

      Communicating can be hard at times

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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