Too much money to care - IT Support Engineer Amazon Employee Review

4.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Depending on your position within the company your experience can be vastly different from another, but broadly the benefits are great, offices are very nice with lots of amenities and you'll get to see and work with lots of cool technology. There are great people around. The company is enormous, once you get your foot in the door you can likely find a role that fits your career goals within a year or so.

Cons

In IT Services, teams are chronically understaffed and all middle management cares about is making themselves look good. While yes they will help you out, ultimately they are scrutinized even more than the individual contributors and it shows. Senior leadership doesn't appear to have any coherent direction other than shoving AI down our throats and maintaining uselss metrics that don't benefit the customer. There is so much waste. I'm constantly blown away by how much money is thrown around and wasted. One would think with Frugality being a leadership principal things would be better managed and tracked, but at this point I'm convinced the company just has so much money that is doesn't really matter. There's millions of dollars worth of gear laying around that will never be used. Projects and initiatives often feel reactionary and drag on well past their original deadlines due to poor inter-team communication. At the end of the day you'll stay busy and get paid, but personally there is very little motivation to innovate in such an environment.

Explore other reviews about Amazon

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazon offers an exceptional work environment with cutting-edge technology and world-class engineering challenges. The compensation package is highly competitive, including strong base salary, RSUs, and comprehensive benefits. Career growth opportunities are abundant — there are clear promotion paths and access to internal mobility across thousands of teams globally. The scale of impact is unmatched; you work on systems that serve hundreds of millions of customers worldwide. Colleagues are incredibly talented, driven, and collaborative, making every project both challenging and rewarding.

Cons

The pace can be fast and demanding at times, which requires strong time management skills. Work-life balance may vary depending on the team and project deadlines.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All