Customer Service Associate - Customer Service Associate Amazon Employee Review

5.0
2 Apr 2016
Recommend
CEO approval
Business outlook

Pros

Amazon has great reward bonuses for for having good customer service ratings. Decent starting wages and they treat their employees well with drawings/games and parties.

Cons

The only downside is how we are rated on our performance. If we get a negative review from a customer that goes toward our rating. We could have received a no from a person for something we have no way of controlling.

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5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, low stress, nice customers

Cons

Not guaranteed shift availability for any given week

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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