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      Be prepared - it’s really tough - Customer Service Amazon Employee Review

      1.0
      14 Jan 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are great but they come with a price Basic salary is higher than average call centers but it is still not good enough

      Cons

      This is a realllllly tough environment I have been there for 6 and half years and working for America in the our times is really tiring and hard And also the expectations and how they monitor your every second is so tough Yes it is company standards but this is not for the faint hearted

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      5.0
      22 May 2026
      Process assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent pay. Great Benefits, Room to promote

      Cons

      Long hours, day to day can be challenging

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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