Customer Service Representative - CSA Amazon Employee Review

3.0
9 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Being able to work from home.

Cons

First, the pay suck compared to a lot of other work from home positions. $10 is nothing compared to progressive who pays $15 to $19 an hour. When you get a temporary position and a shift differential, you are ALWAYS ramped back down after 3 months with your differential taken away. Nothing is permanent. I’ve held like 4 positions in almost 3 years and I cannot land a permanent one. A 25 cent raise every six months and that’s if you are in good standing. You can have 4 months of great work and then 1 week of awfulness and you are written up which means no raise for you because you are not in good standing. Your bad 1 week outweigh all the good you do at Amazon.

Explore other reviews about Amazon

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Great place to learn and grow, salary

Cons

Management, no perks and too much operational load.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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