Loved Amazon! Great pay & benefits! - Customer Service Representative Amazon Employee Review

5.0
15 Oct 2013
Recommend
CEO approval
Business outlook

Pros

I loved working for Amazon they have great pay & benefits. The staff is very knowledgeable and friendly I would gladly work for Amazon again. You defiantly need computer skills and know how to talk to people, but you have plenty of other people around you that are more than willing to help.

Cons

The way they change the schedules every few months and how they decide who gets what schedule makes it hard for people with children. The surveys that are needed to be done by customers in order to get good ratings it's not all that fair some people vote no because you were unable to help them the way they wanted due to policy etc.

Explore other reviews about Amazon

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Hands on mentorship; enough resources

Cons

Little research, more engineering work

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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