Poor pay, long hours, extreme micro management, more responsibilities without increase in pay - Virtual Customer Service Associate Amazon Employee Review

2.0
1 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- looks good on your CV - you don't have to worry about free time - you won't have any - nice colleagues

Cons

- worst training I have ever received - you would think a massive company like Amazon would have proper training materials and coaches - they do not - awful, awful micro management - you go 3 seconds over your 15 minute break? it gets flagged up to your manager - very low salary despite them just piling on more and more "skills" and responsibility - managers change every few months - no personal connection with anybody - you can just tell you are completely replaceable and any suggestions or complaints are discussed and listened to, but nothing ever happens - Amazon just has no need to change anything - I was basically forced to work in the same role for a year despite not being challenged and me constantly taking on more responsibility and asking to transition into a different role

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5.0
8 June 2026
Anonymous intern
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CEO approval
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Pros

Good pay and work pace, benefits are good

Cons

High technical bar and interviewing is extensive

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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