Huge Mistake... Worth 0 stars...STAY AWAY - CSA - Customer Service Associate Amazon Employee Review

1.0
8 Mar 2015
Recommend
CEO approval
Business outlook

Pros

Work from home Customer Service... oh I received a free sweatshirt worth $20 with the amazon logo on the front. I almost feel like giving it back.

Cons

EVERYTHING! micromanagement, below poverty level pay, requirement to be customer obsessed with some of the most dishonest customers, scam artists and theives. AWFUL HOURS... 5pm - 2am and mandatory overtime. This place is a SWEAT SHOP of the WORST KIND. It makes me wonder whether Jeff is aware of how his company is being run or where this business model was developed. I have never had a job which makes me unhappy as this. It's so bad that I will no longer spend my money with this company and support this modern day slavery. There is no regard or appreciation for the employees at all!

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5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

good company, great learnings, good pay

Cons

more layoffs, very uncertain, long interview process

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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