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      At home customer service representative - Customer Service Representative Amazon Employee Review

      2.0
      20 June 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay isn't horrible, no commute, voluntary time off when overstaffed, stock options, benefits are really good, quarterly bonuses based on performance.

      Cons

      The coaching leads are awful, disrespectful. They will randomly add departments to your required job, and not pay you any more for doing higher level work. No room at all for advancement unless you kiss butt or know certain people. Mandatory overtime especially over the holidays. Work/life balance is nonexistent.

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      5.0
      25 June 2026
      Cxo associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible, low stress, nice customers

      Cons

      Not guaranteed shift availability for any given week

      5.0
      10 Jan 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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