Commitment to be Worlds Best Employer? - Senior Operations Manager Amazon Employee Review

3.0
19 June 2023
Recommend
CEO approval
Business outlook

Pros

Pay/Benefits. Benefits are some of the best in any industry Challenging work environment. Continuous Improvement Ideas and projects are encouraged. You will work with smart people. Your experience at Amazon translates well to other industries and companies.

Cons

As an Sr. Leader, you are never off. The job is 364 days a year. 24/7. Only exception is if you are out of cell phone range and or wi-fi Too many silos. Sr. Operators are held accountable for the results of stakeholders yet there is no direct reporting relationship. Competing agendas from these stakeholders Gaps in leadership coverage take far too long to find a solve. The unintended consequence of the company's very generous leave policy is that locations are left void of leadership coverage for months on end and are just expected to "absorb" the gap. At one point my site had up to 1/2 of it's leaders on leave. Manager burnout based on location. Some locations are very busy, managers end up working 12 hour shifts 4 days per week while others work 8-10 hours per day at 40 hours per week. All are compensated the same. The organization has been slow to react to this call out even tho they have been aware of this for 2 years.

Explore other reviews about Amazon

5.0
16 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Pay well do what u ask for

Cons

Fast too much work sometimes

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

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