Customer centric but not employee centric - Virtual Customer Service Associate Amazon Employee Review

3.0
29 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Leave options are good Eap Portal benefits

Cons

Less opportunities No transparency No incentives Work pressure Permanent wfh No hybrid policy

Explore other reviews about Amazon

5.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

AWS has one of the most fun and interactive assessments upon applying and if you pass they almost instantly give you an interview with the recruiter.

Cons

I don't have any thus far

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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