A complex organization that presents career opportunities and cultural challenges - Director, Human Resources American Express Employee Review

4.0
6 Jan 2009
Recommend
CEO approval
Business outlook

Pros

A complex organization presents many opportunties and different directions you can take your career. You need to be willing to take initiative to map out and cut your own path. Leaders are expected to have career path conversations with direct reports, and help identify and advocate for your "next likely positions". In turn, direct reports are expected to think about their trajectory and bring forth a point-of-view on their 3-5-etc-year plan. Lastly, the people here are seasoned, bright, and friendly, and top leaders are world leaders in their respective spaces.

Cons

A complex organization presents an overly consensus-driven and and fairly politically-charged culture. You need to be able to diplomatically state your opinion without having others feel as is you've stepped on their toes or squashed their idea. "Constructive criticism", "healthy debate", "direct feedback" are NOT phrases I would use to describe the Blue Box culture. Rather, "yes-based" relationships with little to no conflict confrontation are the norm. I think innovation suffers because of this.

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5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great job and would recommend others to work here

Cons

Not too much I don’t like about the posit

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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