Stress! - Customer Service Representative American Express Employee Review

1.0
29 Mar 2018
Recommend
CEO approval
Business outlook

Pros

The company offers a great benefits package to their employees and the vacation time isn't bad either.

Cons

I think I lost about a decade of time from my personal mental stability and physical health. This job isn't for the faint of heart, as not only will you be dealing with exceptionally difficult situations on a day-to-day basis, but you will also have to deal with extreme metrics that are sometimes not even realistic. Career opportunities are a joke, volume of work is insane, and work/life balance can be challenging.

Explore other reviews about American Express

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Great job and would recommend others to work here

Cons

Not too much I don’t like about the posit

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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