A great company! - Manager Business Development American Express Employee Review

5.0
14 Dec 2009
Recommend
CEO approval
Business outlook

Pros

The Amex "Commercial Card Sales" opportunity is an outstanding one for the individual who is ready to elevate their career. You are representing a solid, well-respected company, who will make significant investments in your career growth and professional development. Starting with the CEO, and throughout all levels of management, there is a strong sense of commitment, not only to the customer, but also to the employees of the company. The compensation and benefits package is strong, likely better than most others in the industry.

Cons

The Commercial Card Sales positions are challenging, often involving more time spent on administration than on actual sellling activities. Although it continues to improve, sales professionals still must constantly overcome prospect perceptions of inferior merchant acceptance of Amex cards.

Explore other reviews about American Express

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance and leadership

Cons

it'd be nice to be fully remote

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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