Great company to work for - Customer Service Representative American Express Employee Review

5.0
25 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Work at home flexibility for some positions. Excellent communication between immediate supervisor and a team oriented environment. The schedule flflexibility allows more family time than previous work at home positions. However, the company expects your dedication and focus when on the clock. Which is not a problem if you prepare your family and keep to your schedule.

Cons

Policies change but that happens anywhere. Remote can make it difficult to connect with other depts.

Explore other reviews about American Express

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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