It's all about trust and your personal brand. - Director of Marketing American Express Employee Review

5.0
3 Mar 2015
Recommend
CEO approval
Business outlook

Pros

The company is truly focused on the setting expectations appropriately with all stakeholders, including shareholders, customers and employees. Success is typically found among those who can propose a vision and then deliver according to plan, neither promising too much nor too little. This leads to reliability and eventually trust - the most regarded currency at the company.

Cons

The company has challenges linking strategy to tactics. A lot of this seems to develop from a very top heavy organization structure. Goals are set and tasks are assigned, but much depends on middle management to connect the two. More can be done to improve and when it's not, it becomes a real problem, not only for mid level VPs, but their teams as well. The number one concern of an employee is whether his/her leader offers a clear vision for the team.

Explore other reviews about American Express

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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