3.0
13 Sept 2015
Anonymous employee
Former employee
Recommend
CEO approval
Business outlook
Pros
great people, great training and development programs Nice location and office Sold luxury holiday packages and high end products so we enjoyed luxury first and Business class famils
Cons
Flawed business model that allows Card members to abuse the system to get what they want and management ALWAYS supports the members over staff even if members are in the wrong. Fancy reputation but low pay, no commision, understaffed and unsupported by management, hence high turn over of staff...I couldn't take it after 18months..felt like a slave chained to my desk in a call centre environment.