Good work environment, just very stressful and no social life due to night shift - HOME BASED SERVICE - Customer Care Professional American Express Employee Review

5.0
12 Dec 2023
Recommend
CEO approval
Business outlook

Pros

-High pay and KPI payout -16 annual leaves even during first year -Positive and supporting work environment -No work related matters outside work hours at all -Open communication

Cons

-Very stressful -Lots of cursing from card members -High KPI to meet every month

Explore other reviews about American Express

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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