Horrible Company - Travel Consultant American Express Employee Review

1.0
27 June 2024
Recommend
CEO approval
Business outlook

Pros

Pros you can buy an extra week of PTO

Cons

You will be given a hard time using PTO offer incentives with criteria that can't be met not disabled friendly Low percentage of upper management African American pay no job security benefits horrible inaccuracy of paycheck frequent firing only to rehire in other countries equipment and programs constantly go down

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5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Free lunch in the cafe. Everyone’s nice.

Cons

Audit is just such a boring job. Lot of change going on right now

3.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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