Job is more customer service rather than actual risk management - Credit Bust Out Analyst American Express Employee Review

2.0
17 Aug 2025
Recommend
CEO approval
Business outlook

Pros

colleagues with customer service training without any relevant skills with time and good performance can stand a chance to be part of team

Cons

Job advertised as credit risk management, one would expect related analysis work and risk related initiatives but instead working model revolves similar to call center work, toilet needs upgrading work

Explore other reviews about American Express

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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