Unsatisfactory and trailing their biotech competitors - Customer Service BD Employee Review

2.0
6 May 2011
Recommend
CEO approval
Business outlook

Pros

Friendly Staff, Good locations, Respected Company.

Cons

An ORGY of Bureaucracy is an understatement on any policy at BD. Lack of flexibility to get days off. Employees felt overworked, lack of recognition, and I felt the morale was borderline downtrodden on a bad day or apathetic on a good day. Everything is done with archaic Lotus Notes.

Explore other reviews about BD

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Good hours. Paid lunch, clean work environment.

Cons

Suiting up because of PPE requirements take time away from breaks.

1.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

There really aren't any. Incredibly toxic culture all the way down. BD used to be a great and supportive place to work but that is no more.

Cons

Very toxic culture. Management all the way down is either abusive or or flat out incompetent. We are told to essentially ignore our own code of conduct policies and ethics to the point where all qualified and competent performers have been run off by tyrant middle managers who can essentially do whatever they want or being saddled with the work of 3 people. You will not be valued here. The morale is at bottom and everyone is looking to leave the sinking ship.

3
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