Incompetency must be the priority - Anonymous employee CVS Health Employee Review

1.0
15 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to hide and get a decent salary

Cons

The company has grown through acquisitions but has hired unskilled and unproven directors and managers who cannot create value. Their growth tactics outside of acquisitions is to copy their competitors without understanding the strategy. It's sort of a "let's try it and see what happens" mentality that almost always results in wasted resources. It appears that the only way that Senior Leadership thinks to maintain shareholder value is through layoffs of which there has been about 4 or 5 in the past 4 years. Most of the employees that have become senior management have done so with the help of management consultants of Boston Consulting Group and McKinsey or they are former employees of those firms. Managers and directors are mostly Pharmacist that don't have a clear understanding of business or finance or former management consultants that bring their arrogance and inability to develop their subordinates to the culture; turning a good working environment to a shark tank, complete with backstabbing, idea theft and healthy doses of the "blame game". I've develop several valuable initiatives that were destroyed do to politics of management and other stakeholders and because of this the customer suffered. The Retail Pharmacy Operations group culture has morphed into a team of management consultant wanna-be's who feel that the only way to be successful is to mimic their arrogance and develop the skill of appearing productive while producing a dizzying array of meaningless graphs, charts and reports and saying "yes" at every opportunity.

Explore other reviews about CVS Health

5.0
21 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Core values, culture, remote opportunity

Cons

None that I could think of.

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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