Corporate is a tough place to work - Product Manager CVS Health Employee Review

3.0
27 Feb 2014
Recommend
CEO approval
Business outlook

Pros

CVS Caremark will definitely help you grow career wise. They do invest in their internal talent and am grateful for the opportunities I've had to grow and try new positions I would most likely never have done had I not worked here. The people I've worked with are great as well

Cons

I think the biggest con is CVS Caremark has completely lost sight of it's number one asset, the people working for them. I feel like this company is an open relationship with consultants and it's complicated. Many of our projects, programs, etc end up being half baked because we outsource a majority of the work to consultants that don't understand our business. Secondly, this is not the company to work for if you are looking for good work life balance. I am all about being accountable where possible for that balance, but this company doesn't allow for that. I'm a workaholic and I even feel overworked. I worked about 80 hours last week just to keep up and meet objectives with my project. Sadly, managers don't see this as an issue. The company's attitude has shifted away from allocating resources appropriately and seemed to have learned it saves on operational costs to overwork their staff. The company is then baffled why there is a huge turnover rate (especially on the PBM side of their business). There is also a ton of red tape in this company. If you are trying to drive change, institute a new process, or just have a great idea you want to implement, good luck fighting that battle. The new healthcare plan is also terrible. It's insulting to work for a Fortune 15 company that generates billions of dollars in free cash flow to turn around and say they simply can't afford to keep our current health care plan. The company tries to position it as its saving you money, but that's only true if you don't have any health problems. They barely contribute to the new HSA plan and your front end deductible costs are huge. The company is all about adherence and health to its clients, but they sure make you not want to even go to the doctor with our current health plan Since Tom Ryan left, the company has definitely taken a turn for the worse. Yes it's more profitable than it's ever been and the company is growing exponentially, but it's been at the cost of the company being a great place to work. I know my cons are long, but don't take them as some disgruntled employee. I have worked at this company for a long time and used to love it here. Everyone I talk to feels pretty similar around the company.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Very organized with great corporate structure

Cons

Onsite work but team was located in other cities

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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