Terrible company - Store Manager CVS Health Employee Review

1.0
17 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Met some fun people 5 words.

Cons

They have meetings telling you how many more millions the company is making every month and then cut your hours so that you are doing more and more of the work yourself, not managing. At most you have 2 people in the store but if someone calls in sick, forget it, you're by yourself and wont be able to leave the cash register so plan on working an extra day or 2 to make up all of the work you cant get to. This impacts your ability to help customers exactly the way you think it would, so forget meeting the impossible goals and metrics. Since you have no time to train employees but have to depend on them to do the work of 2 people they eventually decide the stress isnt worth it and leave, so expect to always be hiring. If you do somehow manage to keep an employee around long enough to be helpful to you, upper mgmt will just pressure you to find reasons to write them up and fire them so that they dont cost them too much in salary and/or benefits. They try to use their scheduling system so that employees dont quite qualify for it anyway. I have no idea why anyone works for or shops at cvs. They've broken quite a few privacy laws bc they are cheap, have the highest prices and worst customer service, and the pharmacy techs are definitely gossiping about you.

Explore other reviews about CVS Health

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

PTO WFH PAY BENEFITS HOURS

Cons

managing high-stress workloads, navigating constant structural changes, and dealing with intense micromanagement

5.0
13 Dec 2014
Recommend
CEO approval
Business outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

1181
See reviews by: Helpful|Rating|Date|All